Emerging Technologies for Excellent Human Resource Service Delivery & Operational Excellence (Synchronous e-learning)

To provide an updated overview of the emerging trends in technology-driven human resource management, commonly known as e-HRM, to meet the evolving needs of modern Human Resource service delivery. As technology becomes more prevalent and cost-effective, many HR services and delivery methods increasingly rely on HR technologies and related practices. However, many HR professionals, especially in SMEs, have yet to fully embrace these technologies and practices. This course aims to equip HR professionals with foundational HR technology skills, enabling them to capitalize on trends that are set to revolutionize the Digital HR landscape, thereby maximizing human potential and gaining a competitive business advantage. This is also crucial in the journey toward becoming a smart nation, with the integration of technology-driven management tools.